NORMAL SHIPPING TIMES
Business days Monday - Friday
Shipping days Wednesday & Friday. Saturday & Sunday are not business days. Saturday & Sunday are not apart of the processing time/days.
Normal shipping times are 1-3 days before shipment. Once your order ships you will receive an email with your tracking #. If you have not received a tracking # then your order has not been shipped yet. Please check the banner on the website to see if there is an Announcement for extended delivery times. If so, please read the info for extended shipping times.
Once a package is taken & scanned by the post office you will see an estimated delivery date.
If you have any questions regarding your package while it’s in the hands of usps, you must call their customer service line & speak to a representative. Once products are taken the post office they are now out of my hands & in possession of usps. It is their duty to deliver your package safely to you.
EXTENDED SHIPPING TIMES
Whenever I am experiencing a high volume of orders there will be an announcement on the banner @ top of the screen. This banner will remain its position the entire time you’re own the site. During this time I may have 300+ orders & will take time to get everything out. All products are natural & organic with no added preservatives, so no products are pre-made but made to order.
Orders may be shipped shipping 7-10 days after order has been received.
Orders will go out weekly in batches of 1-2.
What does pre shipment mean ?
If your order shows pre-shipment it means 1 or 2 things.
1. your shipping label has been paid for & will be going out with the next 1-2 batches. 2. I have payed for your shipping label but by time I got to your order I may have to restock a few items before I can complete your entire order. Restock may take 2-4 days depending on the product.
Processing days are only Monday - Friday. If you make a purchase Friday, your first processing day will be Monday. If you make a purchase on Thursday your 1st processing day will be Friday & your 2nd processing day will be the following Monday.
There will be no processing days during holidays. If you make a purchase Friday & Monday is MLK DAY, your 1st processing day won’t start until Tuesday.