FAQs

1. Q: WHEN WILL MY ORDER BE SHIPPED/WHY IS IT TAKING SO LONG?
A: PLEASE REFER TO THE SHIPPING/DELIVERY PAGE FOR INFORMATION ON SHIPMENTS.

2. Q: MY BODY BUTTER MELTED; HOW CAN I REVIVE IT?
A: STIR THE PRODUCT WELL AND PLACE IN THE REFRIGERATOR UNTIL FIRM.

3. Q: SHOULD THE BODY BUTTER BE HARD?
A: THIS IS NOT A WHIPPED BODY BUTTER. IT HAS A CREAMY CONSISTENCY THAT MELTS WHEN APPLIED TO SKIN.

4. Q: WHEN DOES THE BODY BUTTER EXPIRE?
A: THE BODY BUTTER WILL LAST 6 MONTHS TO A YEAR AND EVEN LONGER IF KEPT REFRIGERATED.

5. Q: DOES THE BODY BUTTER STAIN CLOTHES OR LEAVE RESIDUE?
A: THE BODY BUTTER IS MADE OF OILS SO IT MAY STAIN.

6. Q: CAN THE BODY BUTTER BE USED ON THE FACE?
A: YES, THE BODY BUTTER CAN BE USED ON THE FACE.

7. Q: CAN THE BODY BUTTER BE USED FOR ECZEMA?
A: YES, THE BODY BUTTER CAN BE USED ON INDIVIDUALS ECZEMA.

8. Q: MY BODY SCRUB HAS HARDENED; HOW DO I SOFTEN IT?
A: YOU CAN ADD ANY OIL OR WATER AND MIX THE PRODUCT UNTIL YOU GET YOUR DESIRED CONSISTENCY.

9. Q: ARE THERE ANY PRESERVATIVES IN THE PRODUCTS?
A: NO, THERE ARE NO PRESERVATIVES IN THE PRODUCTS.

10. Q: WHERE CAN I LEAVE A REVIEW?
A: ON FACEBOOK AT GOLDENBROWNSKINLLC